1. Introduction

Norfolk Outdoor Adventures values your privacy and is committed to protecting your personal data. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your data.

2. Information we collect

We may collect and process the following types of personal data:

  • Contact information: Name, email address, and phone number.
  • Booking information: Details about booked activities, dates, and preferences.
  • Financial information: Payment card details and other necessary payment processing information.
  • Technical information: IP address, browser type and version, time zone settings, operating system, and platform.
  • Profile information: Interests, preferences, feedback, and survey responses.

3. How we use your data

We use your personal data for the following purposes:

  • Booking management: To manage and provide the services you have booked.
  • Communication: To contact you regarding bookings, provide information about our services, and respond to your inquiries.
  • Marketing: To send you updates, special offers, and information about new services you might be interested in.
  • Service improvement: To analyze and improve our website, products, and services.

4. Sharing your data

We do not sell or share your personal data with third parties except as necessary to deliver our services or when required by law. We may share your data with:

  • Service providers: Third parties providing services such as payment processing, website hosting, and marketing support.
  • Law Enforcement: When required by law or in response to legal requests.

5. Data retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

6. Data security

We implement appropriate security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure.

7. Your rights

Under applicable data protection laws, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data when it is no longer necessary for its original purposes.
  • Object to the processing of your data in certain circumstances.
  • Request restriction of your data processing.
  • Receive a copy of your data in a portable format for transfer to another service provider.

8. Cookies

Our website uses cookies to enhance your experience. You can set your browser to refuse some or all cookies or to notify you when cookies are used. Disabling cookies may limit website functionality.

9. Changes to this privacy policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and, where appropriate, we will notify you via email.

10. Contact us

If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us:

  • Email: [email protected]
  • Phone: +44 1234 514791
  • Postal Address: Norfolk Outdoor Adventures, 52 Adventure Lane, United Kingdom

We strive to respond promptly to all inquiries and uphold your rights under data protection laws.